Quick check out today. Returned my product for a nice refund. Will buy from again.
Best customer service. Line moves fast. Staff is very helpful!
Terrible customer service. Myself as well as a few family members were in store yesterday doing some Christmas shopping. The checkout lines were horrendous (only to find out not every register was open) so we decided since we only had a couple things, we would go to the jewelry counter. After waiting in line there for a solid 15 minutes we get up to the counter where she REFUSED to ring us up because we didn’t make a jewelry purchase and told us we need to go join the other line. Unbelievable. We proceeded to the other line where we waited in line for 45 minutes, only to get up there and find out all the “exclusions” on the coupons we planned to use. This is not necessarily this locations fault but I can say Kohl’s has lost a long time customer. Nowhere on the coupons did it have these exclusions. Absolutely terrible experience.
During black Friday, the lines were long, but the cashiers were so courteous and warm. They had the most positive attitudes and moved us as fast as possible. Wonderful experience and will shop again.
Always find the perfect gifts. Many times find items for myself and family unexpectedly due to great prices and additional discounts
Kohl S Lakeside is a US Department Store based in Sterling Heights, Michigan. Kohl S Lakeside is located at 44200 Schoenherr Rd, Sterling Heights, MI 48313, USA.
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